At Corries we take your privacy very seriously. We have checked with the Information Commissioners Office to make sure that your rights are properly protected so that we do not do anything wrong and that we protect your data from other sources.
Our firm has a Data Protection Officer (DPO) called Howard Bonnett who is a Director of the Firm. He can be contacted on 01904 527464.
Our firm has provided training to our staff and we are amending our documents to make sure you are properly informed of the provisions of the General Data Protection Regulations (GDPR) and your rights.
This is our firms Privacy Notice in full and in printable format.
Name of the body registered with the Information Commissioner: Corries Solicitors Ltd
Data Protection Officer: Howard Bonnett
If you have a complaint:
Please refer any complaints firstly to our DPO. Thereafter you may make complaints directly to the Solicitors Regulation Authority, the Legal Ombudsman or the Information Commissioners Office. For details of how to contact these bodies, please see the client care documents that we have sent to you.
We at Corries Solicitors Ltd of course take the confidentiality and security of your data extremely seriously. As professionals, we are under ethical duties to maintain the confidentiality of all and any data you give us. This is part of our professional obligations as lawyers and is referred to in our Code of Conduct which you can access ***here***
However, you may also be aware that we are subject to increased requirements under data protection legislation, and it is to comply with that, that we give you this notice setting out how we will deal with any data you entrust to us, how long we will keep it, who we will share it with and what other steps we may be taking with your data.
2. On instruction: other work you instruct us to carry out
On instruction to act for you, and throughout the retainer you have with us, we will be asking for all kinds of personal information in order to enable us adequately to perform our legal services for you. The data you provide will be kept confidential within the firm and used to enable us to provide such legal advice and assistance to you and others as you may have requested or which we deem to be necessary to the retainer.
3. Use of other professionals as part of our legal services
Further, we will be sharing your data with other professionals as part of the delivery of our legal services to you, such as insurers, medical agencies, search agencies, experts, courts/court officials and other professionals as part of our legal retainer with you. Those other agencies are also obliged to maintain the confidentiality of your data.
4. Retention of your data
We will retain your data for only so long as is necessary, consistent with our professional duties to maintain records for our professional purposes. These purposes include retaining your data for a minimum statutory period (which is normally 6 years, but may well be longer in individual cases), retaining data in order to reconstitute a file in the future, for professional duties such as undertaking conflict searches or for other record purposes.
Once we deem your data to be no longer essential, we will delete it.
We may also use your data — suitably anonymized — for record or statistical research purposes.
If your contact with us is on the Livechat system through our website we shall direct our server provider that it shall be deleted as soon as it is practicable to do so. We will not retain any information about you that you provide during this “Livechat” system unless you then take out a claim with us when it will be transferred into your file and then kept in accordance with GDPR rules.
5. Marketing by us
Occasionally, we may also wish to communicate with you about other services we offer which we feel may be of interest or relevance to you. We would like to be able to do this both during the retainer and also after your matter is over. We may communicate with you either by post, email or by other electronic means.
6. Your Rights
You have certain rights over the data that you entrust to us. These include your rights to:
- be informed (in a Privacy Notice such as this) and for that information to be clear, unambiguous, comprehensive and not confusing;
- access information upon request — you can request that we tell you what information we hold at any time;
- rectify and correct any incorrect data — you can request us to correct any incorrect information immediately;
- erasure (right to be forgotten) subject to our rights to refuse to do so on legal grounds — we will delete any unnecessary date you ask us to, but we may be able to refuse your request on other grounds; we will advise you of the position;
- restrict our processing of your data — you may ask us to restrict processing your data, but we may be able to refuse your request on other grounds; we will advise you of the position;
- portability of your data (which is not something we do)
- object to our processing of your data, subject to our right to refuse on legal grounds – you may ask us to stop processing your data, but we may be able to refuse your request on other grounds; we will advise you of the position;
- automated decision-making/profiling (which is not something we do).
For further information see the ICO website.
We will always ask for your permission and deal with this via letter or email when setting up your file.
PLEASE WOULD YOU INDICATE BELOW YOUR CONSENT TO THE ABOVE TERMS.
YOU ARE FREE TO WITHDRAW CONSENT AT ANY TIME. PLEASE CONTACT OUR OFFICE AND LET US KNOW THAT YOU WITHDRAW YOUR CONSENT.
I AGREE TO YOUR PROCESSING MY DATA AS PART OF YOUR LEGAL SERVICES, INCLUDING SHARING WITH OTHER AGENCIES AND PROFESSIONALS FOR THAT PURPOSE (in accordance with paragraphs 1-5 above).
I DO NOT AGREE TO YOUR PROCESSING MY DATA AS PART OF YOUR LEGAL SERVICES, INCLUDING SHARING WITH OTHER AGENCIES AND PROFESSIONALS FOR THAT PURPOSE (in accordance with paragraphs 1-5 above).
MARKETING BY US
I AGREE TO YOUR CONTACTING ME WITH DETAILS OF OTHER PRODUCTS OR SERVICES THAT MAY BE OF INTEREST TO ME (in accordance with paragraph 6 above).
I DO NOT AGREE TO YOUR CONTACTING ME WITH DETAILS OF OTHER PRODUCTS OR SERVICES THAT MAY BE OF INTEREST TO ME (in accordance with paragraph 6 above).
£28,000 - Asbestos Claim
“I don’t think I could have coped without you and your professionalism especially on the day of the final inquest which was particularly harrowing for me. Your kindness and patience towards my father whilst he was ill was also very much appreciated. I have and will continue to recommend you to friends, colleagues and family for your services.”
£55,000 - Asbestos Claim
Charles & Ann Parker, Bracknell.
“Ann and I want to thank you very much for all your hard work in the successful conclusion of my case. It has been a great pleasure, once again thank you for everything”
£1,024 - Road Accident Claim
Pamela Tegg, Southampton.
“I thank you most sincerely for all the effort you put in on my behalf. I hope your employers are proud of the fact you work so efficiently and to such high standards.”
£19,000 - Pension Claim
“I am very happy that this claim is now finally settled and thank you so much for the service you provided. It was exemplary. And you have been most patient with my numerous phone calls.”
£130,000 - Asbestos Claim
June Abbott, York.
“Thank you for handling Peters claim and getting settlement.”
£9,000 - Work Accident Claim
Keith Aston, Bristol.
“Thank you for the cheque for £9,000 in settlement of my claim. Fingers crossed there will not be any further accidents; however I would like to thank you for the professional manner you dealt with my accident claim. The most important part of a solicitors job is communication and I must thank you for the way you kept me updated on what was going on.”
Industrial Disease Claim
“I would like to express my gratitude to you personally and also your team and company for achieving such brilliant results on my behalf.”
Industrial Disease Claim
“Just to update you. The cheque has arrived. Many thanks for all the hard work you put in to bring things to a positive conclusion. It was refreshingly straight forward and easy to work with you during a challenging time for us all. Thanks for your empathy, help and support.”
Sue & Roy.
"I have to say the service provided by you was excellent, being able to keep in contact and have that professional support is not something we often see and from my experience not a service provided by all solicitors. The last 12 months have been difficult but having your support has made the journey easier. Please pass on our thanks to Howard."
"Thanks again for all your efforts and I am sure you will realise from my reaction how happy my family are with this fantastic outcome. Your service has been fantastic from start to finish"
Corries Solicitors Ltd, Melroses Yard, Walmgate, York, YO1 9XF. Registered number: 5517012. Corries Solicitors Ltd is authorised and regulated by the Solicitors Regulation Authority under number: 424101. Corries are licenced by the Office of Fair Trading under the consumer credit act 1974 Ref No: 656678/1