Frequently Asked Questions
How do I make a claim?
To start your claim, either fill in the form on our website or call us on 0800 988 7997.
Will the enquiry affect my existing Pension?
No, your existing pension arrangements will be unaffected by the enquiry made.
Will I have to go to Court?
No, Court proceedings will not be required.
Will I have to pay costs or fees?
The initial enquiry made by us will be completely free of charge. Once the initial free enquiry is completed, we will let you know whether or not it is worth making a formal complaint. If it is worth making a formal complaint, we will contact you to enter into a No Win No Fee Agreement. Under that agreement, if the case is not successful, we will not charge you anything. If it is successful and compensation is awarded, then we would deduct a success fee of 20% plus VAT from the compensation. There would be no other charges.
Who pays the compensation?
If the Pension company provided the advice they will be liable.
If the independent adviser is no longer in existence we can pursue the claim with the Financial Services Compensation Scheme.
How long will the claim take?
The initial free enquiry will usually take up to 3 months. Occasionally this can take longer if the pension providers have problems locating your records or if the pension arrangements are complex. If, after the initial free enquiry, it is found that a formal complaint should be made, then this can take a further 6 to 12 months due to the complexity of the investigation and loss assessment.
What happens if the Financial Adviser is no longer in business?
If the advice to transfer your Occupational Pension was given by an Independent Financial Adviser (IFA) then it is possible that they may no longer be in business. We have access to records with the Financial Conduct Authority (FCA) and the Financial Services Compensation Scheme (FSCS) which will confirm whether or not another firm has taken over the administration of the IFA, or whether a claim for compensation can be made through the FSCS.
What is the role of the FSCS?
The FSCS protects customers when authorised financial services firms fail. This means that the FSCS may pay compensation if an IFA is unable, or likely to be unable, to pay claims against it, subject to certain criteria being met. If your claim needs to go through the FSCS, we will contact you at the appropriate time to give you full detailed advice.
How is compensation paid?
You may receive the payment directly to you, or it may be paid into your pension to top it up.
Why choose us?
- No win/ no fee;
- No upfront fees, hidden or cancellation charges;
- Proven track record;
- Experts in complex financial complaints & litigation.
Who pays our fees?
We will pursue your claim on a no win/no fee basis.
For a free review of your pension to advise you if you are entitled to compensation contact us now.
Contact us today
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£28,000 - Asbestos Claim
“I don’t think I could have coped without you and your professionalism especially on the day of the final inquest which was particularly harrowing for me. Your kindness and patience towards my father whilst he was ill was also very much appreciated. I have and will continue to recommend you to friends, colleagues and family for your services.”
£55,000 - Asbestos Claim
Charles & Ann Parker, Bracknell.
“Ann and I want to thank you very much for all your hard work in the successful conclusion of my case. It has been a great pleasure, once again thank you for everything”
£1,024 - Road Accident Claim
Pamela Tegg, Southampton.
“I thank you most sincerely for all the effort you put in on my behalf. I hope your employers are proud of the fact you work so efficiently and to such high standards.”
£19,000 - Pension Claim
“I am very happy that this claim is now finally settled and thank you so much for the service you provided. It was exemplary. And you have been most patient with my numerous phone calls.”
£130,000 - Asbestos Claim
June Abbott, York.
“Thank you for handling Peters claim and getting settlement.”
£9,000 - Work Accident Claim
Keith Aston, Bristol.
“Thank you for the cheque for £9,000 in settlement of my claim. Fingers crossed there will not be any further accidents; however I would like to thank you for the professional manner you dealt with my accident claim. The most important part of a solicitors job is communication and I must thank you for the way you kept me updated on what was going on.”
Industrial Disease Claim
“I would like to express my gratitude to you personally and also your team and company for achieving such brilliant results on my behalf.”
Industrial Disease Claim
“Just to update you. The cheque has arrived. Many thanks for all the hard work you put in to bring things to a positive conclusion. It was refreshingly straight forward and easy to work with you during a challenging time for us all. Thanks for your empathy, help and support.”
Sue & Roy.
"I have to say the service provided by you was excellent, being able to keep in contact and have that professional support is not something we often see and from my experience not a service provided by all solicitors. The last 12 months have been difficult but having your support has made the journey easier. Please pass on our thanks to Howard."
"Thanks again for all your efforts and I am sure you will realise from my reaction how happy my family are with this fantastic outcome. Your service has been fantastic from start to finish"
Corries Solicitors Ltd, Melroses Yard, Walmgate, York, YO1 9XF. Registered number: 5517012. Corries Solicitors Ltd is authorised and regulated by the Solicitors Regulation Authority under number: 424101. Corries are licenced by the Office of Fair Trading under the consumer credit act 1974 Ref No: 656678/1